CALIFORNIA


1.   Is Best Traffic School.com A DMV-licensed Course?

2.   Is My Certificate Of Completion Sent Electronically To My Court/The DMV?
3.   How Do I Know If I’m Eligible For Traffic School?
4.   Will Completing This Course Dismiss My Citation From My Driving Record?
5.   When Can I Begin The Program?
6.   Do I Have To Complete The Course In One Sitting?
7.   How Much Is The Course?
8.   How Many Sections Are There?
9.   How Many Questions Are On The Final Quiz?
10. What Happens If I Do Not Pass The Final Quiz On My First Attempt?
11. How Long Will It Take Me To Complete The Course?
12. How Soon Before My Due Date Must I Complete The Course?
13. When Will I Receive My Certificate Of Completion?
14. My Due Date Is Today...can I Still Enroll In The Course?
15. Am I Required To Appear Before A Notary Or Have My I.D. Verified In Person Before Taking My Final Quiz?
16. What Is A Citation Number?
17. I Paid An Extra Fee At Court, In Addition To The Bail Amount For My Ticket. Didn't That Cover The Cost For Traffic School?
18. I Received My Ticket In A Different Area From Where I Live. Do I Have To Attend Traffic School Where I Got The Ticket?
19. If My Due Date For Completing Traffic School Has Passed, Can I Get An Extension?
20. What If I Need More Time To Fulfill My Traffic School Requirement?
21. How Is An Online Traffic School Different Than An In-person Traffic School?
22. What Is The Money Back Guarantee?
23. If I Hold A Commercial License, Am I Eligible For Traffic School?
24. Are Juveniles Eligible For Online Traffic School?
IS BESTTRAFFICSCHOOL.COM A DMV-LICENSED COURSE?

Yes. BEST TRAFFIC SCHOOL.COM is licensed by the California DMV and is authorized for citations received anywhere in California. Occupational License #E1966. Click Here to verify our name listing on the California DMV website.
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IS MY CERTIFICATE OF COMPLETION SENT ELECTRONICALLY TO MY COURT/THE DMV?

Yes. Upon your successful completion of the course, your certificate is instantly submitted ELECTRONICALLY into the DMV system, then automatically transmitted to your court for clearance. There is nothing that you must personally file with your court as the electronic certificate is the only certificate the court will accept.

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HOW DO I KNOW IF I’M ELIGIBLE FOR TRAFFIC SCHOOL?

The Department of Motor Vehicles (DMV) allows you to attend traffic school once every 18 months. The 18-month period is counted from the date you receive your first ticket to the date you receive the second ticket, not from the date you complete traffic school. Completing a DMV-licensed course, such as BEST TRAFFIC SCHOOL.COM’s, will result in your citation being masked on your driving record and help keep your insurance rates low.
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WILL COMPLETING THIS COURSE DISMISS MY CITATION FROM MY DRIVING RECORD?

On July 1, 2011, the DMV changed the way it lists traffic offenses on the driver record. DMV now requires that all traffic offenses be recorded as “convictions.” HOWEVER, drivers who attend a traffic violator school such as BEST TRAFFIC SCHOOL.COM will have their first conviction MASKED and avoid negative marks on their driving record. As long as you have not attended traffic school within 18 months of your last citation, this course will satisfy your traffic school requirement and keep your record clean – the exact same result as the previous “dismissals.” **A conviction will not be masked if there is a prior conviction within the previous 18 months, the conviction is a major 2-point violation (DUI or Reckless Driving), or the driver holds a commercial driver license or was operating a commercial vehicle at the time of the violation.
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WHEN CAN I BEGIN THE PROGRAM?

Anytime! BEST TRAFFIC SCHOOL.COM is available wherever you have access to the internet, 24 hours a day/7 days a week! Registration is fast and easy.
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DO I HAVE TO COMPLETE THE COURSE IN ONE SITTING?

No. BEST TRAFFFIC SCHOOL.COM allows you to spend as little or as much time as you would like in one sitting. You may LOG OUT whenever you choose. The course will automatically track your progress, remembering your place. Whenever you RE-ENTER the course, it brings you right back to where you left off!
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HOW MUCH IS THE COURSE?

The total cost for our California DMV-licensed traffic school course is only $21.95. There are NO hidden fees and no taxes. No surprises at the end of the course. The fee covers everything including the submission of your certificate of completion to the DMV.
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HOW MANY SECTIONS ARE THERE?

The course is broken down into 10 sections covering topics required by the DMV. Every DMV-licensed traffic school must cover the same core curriculum, so all schools will take roughly the same amount of time to complete. You do not have to complete all sections in one sitting. Log out whenever you choose. The course will remember your place and return you right where you left off the next time your RE-ENTER the course.
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HOW MANY QUESTIONS ARE ON THE FINAL QUIZ?

The final quiz consists of 25 multiple-choice questions. The DMV requires that you receive a score of 70% or higher before we can issue a certificate of completion.
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WHAT HAPPENS IF I DO NOT PASS THE FINAL QUIZ ON MY FIRST ATTEMPT?

If you do not pass your final quiz on your first attempt, the DMV allows one additional opportunity to re-take the quiz. If you do not pass the final quiz on your second attempt, the DMV requires that you RE-TAKE the entire course. This requirement is the same for all traffic schools. Although it is unlikely that you will fail both final quiz attempts, if this occurs to you, BEST TRAFFIC SCHOOL.COM will allow you to repeat our California online traffic school course at NO charge.
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HOW LONG WILL IT TAKE ME TO COMPLETE THE COURSE?

BEST TRAFFIC SCHOOL.COM’s course is self-paced. The time it takes to complete the course will vary from student to student. The course is an 8-hour equivalent – meaning we cover the same amount of material covered in an 8-hour classroom course. However, unlike a classroom, you may progress through the course at your own pace. There are no timers. You may also log in and out of the course as often as you care to. Your progress will always be saved and you will be returned to where you left off every time you RE-ENTER the course. It is your responsibility to complete the traffic school course ON or BEFORE your court-assigned due date.
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HOW SOON BEFORE MY DUE DATE MUST I COMPLETE THE COURSE?

Upon your completion, the official certificate of completion is submitted ELECTRONICALLY into the DMV system. As such, you may complete the online traffic school course anytime ON or BEFORE your due date and still receive credit.
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WHEN WILL I RECEIVE MY CERTIFICATE OF COMPLETION?

Upon your completion, the official certificate of completion is submitted ELECTRONICALLY into the DMV system. You will be prompted to PRINT your student receipt for your records and will also receive a confirmation email. You will not receive anything in the mail.
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MY DUE DATE IS TODAY...CAN I STILL ENROLL IN THE COURSE?

YES. Because the official certificate of completion is submitted ELECTRONICALLY into the DMV system, you may complete the course ON your actual due date and still be given credit. Certificates are submitted instantaneously upon your completion, so as long as you complete the online traffic school course anytime prior to midnight on your due date, you the DMV will accept the certificate.
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AM I REQUIRED TO APPEAR BEFORE A NOTARY OR HAVE MY I.D. VERIFIED IN PERSON BEFORE TAKING MY FINAL QUIZ?

You are not required to have your identity verified in person. The ENTIRE tcourse can be completed from the comfort of your computer. However, there are several steps taken to ensure the violator is the actual person taking the course.  Students are required to click their agreement to a PENALTY OF PERJURY statement, punishable by law, agreeing that only the person who received the citation will be completing the course.  Additionally, students must provide answers to authentication questions during enrollment that will be presented throughout the course.  The student must correctly match their answers with the answers they provide during enrollment in order to proceed to the quizzes.

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WHAT IS A CITATION NUMBER?

A Citation Number is a number the court assigns to you and your violation. It may also be called a "Case Number" or a "Docket Number" and can usually be found on the top right corner of your court papers. The DMV will accept any of these numbers on your traffic school certificate and cross-reference with your driver’s license number.
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I PAID AN EXTRA FEE AT COURT, IN ADDITION TO THE BAIL AMOUNT FOR MY TICKET. DIDN'T THAT COVER THE COST FOR TRAFFIC SCHOOL?

No. The Court charges you a bail amount for the ticket, plus an additional administrative fee for the privilege of attending traffic school. The traffic school you choose charges it's own fee. At $21.95, BEST TRAFFIC SCHOOL's fees are among the lowest.
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I RECEIVED MY TICKET IN A DIFFERENT AREA FROM WHERE I LIVE. DO I HAVE TO ATTEND TRAFFIC SCHOOL WHERE I GOT THE TICKET?

No. BEST TRAFFIC SCHOOL.COM is an ONLINE traffic school course, designed to give you the flexibility to fulfill your requirement regardless of where you live. Our course is licensed statewide for citations received in any of California’s 58 counties. As long as you have access to the internet, you may take our course. You do not have to go to an actual classroom and spend 8 hours of your Saturday. You can attend our course from home, the office, or even on vacation. With the convenience of BEST TRAFFIC SCHOOL.COM, why would you choose any other course?
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IF MY DUE DATE FOR COMPLETING TRAFFIC SCHOOL HAS PASSED, CAN I GET AN EXTENSION?

Every court has its own policies for granting extensions. Some will, some won't. Contact the traffic clerk of your court to find out if they grant extensions. Some courts will allow extension requests online. Others allow for extensions over the phone or in person. Some courts may charge a fee for the extension.  In any case, it is definitely worth pursuing the extension versus allowing the conviction to negatively affect your driving record.
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WHAT IF I NEED MORE TIME TO FULFILL MY TRAFFIC SCHOOL REQUIREMENT?

If you feel you need more time to complete your traffic school requirement, you may contact your Court and request an extension. Most courts will grant a one-time extension if you request one. The policies vary from court to court, so you will need to contact the traffic division of the court that issued your citation to find your court’s policy.
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HOW IS AN ONLINE TRAFFIC SCHOOL DIFFERENT THAN AN IN-PERSON TRAFFIC SCHOOL?

You have discovered the painless solution to traffic school. By enrolling in our California DMV licensed online traffic school you can fulfill your traffic school requirement from the comfort of your own computer, at your own pace, and for little cost. Why spend 8 hours of your Saturday in a classroom when you can do it from home?
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WHAT IS THE MONEY BACK GUARANTEE?

We guarantee complete customer satisfaction - or your money back! If at any time before attempting your final exam you are not completely satisfied with the quality of the course or our service, just call 1-877-991-BEST to request a full refund of your course costs, no questions asked. **Why do we offer this guarantee? We want our customers to be happy, and we are confident you will be satisfied.
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IF I HOLD A COMMERCIAL LICENSE, AM I ELIGIBLE FOR TRAFFIC SCHOOL?

YES.  New legislation now allows drivers who hold a commercial license to take traffic school IF THEY WERE DRIVING A NON-COMMERCIAL VEHICLE AT THE TIME THEY RECEIVED THEIR CITATION. If you have a commercial license and were not driving a commercial vehicle at the time you were ticketed, then you ARE eligibile for traffic school for the purposes of removing the POINT on the record. HOWEVER, unlike drivers with a standard Class C license, the conviction will be disclosed to insurers for underwriting purposes.  Keeping the POINT off your record is still significant and most commercial license holders opt for traffic school for this reason.
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ARE JUVENILES ELIGIBLE FOR ONLINE TRAFFIC SCHOOL?

YES.  Juveniles (license holders under the age of 18) are elible to take our course to fulfill a California traffic school requirement for citations they receive while behind the wheel.  Please note: Our course is NOT a teen driver preparation course for juveniles preparing for their first driver's license.
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For questions that have not been addressed above, please write us at:
support@BESTtrafficschool.com

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WHAT OUR CUSTOMERS ARE SAYING ABOUT US

Thanks for your Traffic School! So much better than wasting a Saturday!
- M. Seifert, CA

Thanks for the excellent program from Best Traffic School. The program was interesting and presented needed awareness of new state driving laws that have been added since my last exam.
- R. Bethel, CA

Your traffic school is very convenient and well done. Thank you.
- P. Frank, CA

Thanks for the design of your traffic school. It was clearly written by a literate and balanced human being, unlike another course I started and dropped.
- N. Tureen, CA

Fun and Informative Traffic School. Thank You.
- M. Petrakis, CA

An excellent traffic school. Well done and well designed. Thank you very much.
- L. Peterson, CA

I will definitely recommend your online traffic school to others. My experience with your company so far has been exceptional. Thanks, again.
- C. Singh, CA

I was so impressed with your Traffic School's materials, information, format, quizzes, and ease of access on the Internet, and the availability of testing centers all over California.
- F. Russell, CA

I enjoyed your traffic school and appreciate the excellent service to date. I will recommend BESTtrafficschool.com to friends who find themselves in a similar position.
- E. Schipper, CA